Privacy Policy

Last updated: 05 July 2014

Our privacy policy explains how data that we collect from you and others who use our website and services is handled by DocBook. We know that personal information related to medical matters can be highly sensitive and we therefore take great care to ensure that our data handling practices place the privacy of your information first.

Patients

What information do we collect from you?

If you are looking to make an appointment, we collect the following information from you directly:

We also collect the following information about you from other sources:

What do we use your information for?

With whom do we share or disclose your information?

We may disclose your information:

What are your rights to your information?

You can:

We retain your data for as long as you have an account with us, or to comply with our legal obligations, resolve disputes or enforce our agreements. Data that is deleted from our servers may have residual copies that reside on backup media for several weeks until it is overwritten by newer backups.

Doctors

What information do we collect from you?

If you are a service provider who keeps or wants to keep a listing on our website, we collect the following information from you directly:

We also collect the following information about you from other sources:

What do we use your information for?

With whom do we share or disclose your information?

We may disclose your information:

What are your rights to your information?

You can:

We retain your data for as long as you have an account with us, or to comply with our legal obligations, resolve disputes or enforce our agreements. Data that is deleted from our servers may have residual copies that reside on backup media for several weeks until it is overwritten by newer backups.

All Users and Customers

Additional Disclosures

We may also disclose your information if you expressly consent to us sharing it, as well as in the following rarer circumstances:

In accordance with the rules and regulations in place, DocBook will not disclose individuals' contact details or any sensitive information to third parties for their marketing purposes unless that individual actively consents to this. This includes patients, doctors, health care professionals, medical staff and all other DocBook users.

Cookies

We use cookies on our website. Cookies are small bits of information that we store on the device you use to access our website. We use cookies to recognize repeat users, and each cookie expires after a certain period of time. We use cookies for several reasons, including: to authenticate your identity, to provide you with personalized content, and to improve our services (usage monitoring and referral tracking).

Changes to this privacy policy

We may modify this privacy policy at any time. If we do so, we will notify you by publishing the changes on this website. If we determine that the changes materially affect you, we will provide you with additional notice, such as via email. If you disagree with the terms of this privacy policy, you may close your account at any time.

Got a privacy question?

Contact us at info@docbook.com.au